Planning Officer (M/F)

CK Group is a Luxembourg company founded in 1946. Since its creation, the company has been active in two business areas that have shaped the success of its founder: the professional office world and sport.

Through our CK | Office Technologies brand (150 employees), we offer the rental and sale of digital solutions for printing, scanning and the overall management of your business documents. We also offer a host of services to support businesses.

Our CK | Sport&Fitness brand (50 employees) comprises 4 fitness centres in Luxembourg as well as the Kockelscheuer sports complex.

Nous recherchons actuellement, pour la société C.K. S.A. et dans le cadre d'un contrat à durée indéterminée, un(e) :

Planning Officer (M/F)

Permanent contract, Full time

MISSIONS PRINCIPALES

The Planning Officer is responsible for scheduling our technicians according to the various needs of our clients: preparation, configuration, and installation of equipment, technical interventions, and maintenance either on-site or remotely. The Planning Officer ensures compliance with service level agreements (SLA) and maintains clear and effective communication with both internal and external clients to efficiently meet their needs.

Key Activities :

• Schedule on-site and remote interventions
• Maintain regular contact with clients to adjust schedules if necessary
• Prioritize interventions based on urgency and importance
• Optimize technicians’ travel routes
• Prepare quotes for internal and external use
• Manage the availability of ordered parts
• Ensure compliance with service level agreements (SLA)
• Promote communication between teams

Required profile

Education: Degree (Bac, Bac +2, etc.) in the administrative field

Experience: Minimum of 5 years of experience in a similar role

Skills:

• Excellent communication skills
• Autonomy, rigor, and responsiveness
• Adaptability and priority management
• Team spirit and initiative-taking
• Strong interpersonal skills and customer orientation
• Ability to work independently and as part of a team
• Flexibility and adaptability
• Proficiency in MS Office Suite and data management software (e.g., Visio)

Languages: Fluency in French is mandatory. Another language (English, Luxembourgish, or German) is considered an asset.

OUR OFFER

We offer:

• A stable, long-standing group deeply embedded in the Luxembourg economic landscape
• A family-owned company with an excellent reputation and a commitment to CSR for several years
• A pleasant and dynamic environment, with an engaged team and a positive work atmosphere
• An attractive package that matches your talents

Do you think you're the ideal candidate? Send us your application