Charles Kieffer Group
CK Business Center
2 rue Léon Laval
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+352 26 380 380
Do you have a question about CK Group, about a product or service? Go to our showroom, call us or fill out this form. Our teams will answer as soon as possible.
Our call desk is available during office hours. Our team of qualified technicians can answer your questions in four languages: Luxembourgish, French, German and English. Our remote management and remote maintenance system keeps on-site interventions at your company to an absolute minimum. You can continue your professional activities without any major obstacles.
CK Group makes every effort to provide you with the highest quality in its various services. However, dissatisfaction or difficulties may arise. In this case, you can make a complaint:
Your sales manager, who remains your privileged contact.
To our complaints management department, by e-mail: firstname.lastname@example.org
You will receive an e-mail acknowledging receipt of your complaint within ten (10) working days. CK Group undertakes to reply within one (1) month of receipt of your request. However, if a more detailed analysis of your request is necessary and results in a delay, we undertake to inform you of the new deadline.