Monitoring Officer (M/F) – Leudelange

CK Group is a Luxembourg-based company founded in 1946. Since its creation, CK has been active in two fields that have shaped the success of its founder: the professional office sector and sports.

Through our brand CK | Office Technologies (150 employees), we offer rental and sales of digital solutions for printing, scanning, and the overall management of your professional documents. We also provide a wide range of services to support you, allowing you to fully focus on your core business.

Our brand CK | Sport & Fitness (50 employees) supports you in your personal sports development. You can find us in one of our four fitness centers in Bertrange, Esch/Alzette, Junglinster, and Mersch, as well as in our sports complex, Sportcenter Kockelscheuer.

We are currently looking, for our Technical Department based in Grass, for a:

Monitoring Officer (M/F) - Grass

Fixed-term contract (6 months), Full-time / Availability: ASAP

MAIN TASKS:
Your main mission will be to ensure the monitoring, supervision, and optimization of connected equipment via monitoring tools.
You will play a key role between equipment, clients, and technical teams.

MAIN RESPONSIBILITIES:

Supervision and monitoring

• Daily management of monitoring tools
• Installation and deployment of communication solutions
• Updating customer databases
• Verification and validation of automated orders
• Forwarding orders to the relevant departments
• Management of anomalies and complaints related to replenishment
• Direct contact with clients via phone and email
• Report generation

REQUIRED PROFILE:

Education: Higher education degree in a technical, office, or IT-related field.
Experience: Initial experience in a similar role is an advantage.

Required skills:

• Proficiency in Microsoft Office tools
• Knowledge of databases
• Experience with monitoring tools is an asset
• Strong written and verbal communication skills
• Team spirit
• Sense of responsibility and autonomy
• Analytical and problem-solving skills
• Good ability to manage priorities and stress
• Excellent communication skills
• Reliability, discretion, and respect for confidentiality

Languages: Fluency in French and English is required

Our offer:
We offer:

• A stable and well-established group, strongly rooted in the Luxembourg economy
• A family-owned company with an excellent reputation
• A pleasant and dynamic environment, a committed team, and a positive work atmosphere
• An attractive compensation package in line with your talents

Interested in the challenge? Send us your application