Visual Composer #4855

CK Group is a Luxembourg-based company founded in 1946. Since its creation, CK has been active in two business areas that have shaped the success of its founder: professional office solutions and sports.

Through our brand CK | Office Technologies (150 employees), we offer rental and sales of digital solutions for printing, scanning, and overall management of your professional documents. We also provide a wide range of services to support you, so you can fully focus on your core business.

Our brand CK | Sport&Fitness (50 employees) supports you in your personal sports development. You can find us in one of our 4 fitness centers located in Bertrange, Esch/Alzette, Junglinster, and Mersch, as well as in our sports complex Sportcenter Kockelscheuer.

We are currently looking, for our Technical Department based in Leudelange, for a:

Monitoring Agent (M/F) Leudelange
Fixed-term contract

6 months, Full time / Availability: ASAP

We are recruiting a Monitoring Agent to join our team and ensure service continuity during parental leave.

You will play a key role in supervising our equipment, managing consumables, and monitoring technical interventions through our monitoring tools.

MAIN TASKS:

• Ensure communication between the equipment and our CK platform via supervision tools.
• Install, configure, and maintain communication tools and ensure their availability.
• Track and manage consumables: inventory updates, data reliability.
• Manage technical intervention requests (validation, forwarding, complaint tracking).
• Produce and analyze reports generated by monitoring tools.
• Provide support to technicians and contribute to improving monitoring solutions.
• Handle administrative follow-up (database management, supplier contacts, etc.).

REQUIRED PROFILE:
Education: 2-year technical degree or equivalent diploma (networks, IT).

Technical skills:

• Knowledge of networks and communication (security, firewall, server environments).
• Proficiency in office software (MS Office) and experience with databases.

Personal qualities:

• Organized, rigorous, with strong analytical skills.
• Initiative-driven, autonomous, and able to manage priorities.
• Excellent communication skills and ease in interpersonal relations (phone and team).
• Discretion and team spirit.

Languages: French and English are required for this position.

OUR OFFER:
We offer you:

• A stable and long-standing group, strongly rooted in the Luxembourg economic landscape.
• A family-owned company with an excellent reputation and engaged in CSR for several years.
• A pleasant, dynamic environment, with a committed team and a positive working atmosphere.
• An attractive package that matches your skills and talents.

Interested in this challenge? Send us your application!